Can I get a grant?
Grants are available for everyone, regardless of income or status. For insulation, they can be anything between 50% and 100% of the cost of the work.

Will I have to pay something myself?
Householders on many types of benefit can have all the work carried out free of charge. Contact us for further details.

Why are grants available?
The Government want to help those on low incomes to have affordable heating bills and efficient up-to-date heating systems. For those who can afford to pay, the Government require Energy Suppliers to meet energy saving targets to combat climate change. The Suppliers are offering grants in order to help them meet targets.

Are they genuine grants or is it a sales gimmick?
Genuine grants - absolutely!! When we complete the work, we invoice the Government or Energy Supplier and they send us a cheque.

How do I claim a grant?
We do it all for you, including all the paperwork. You only have to pay your contribution, if any, on successful completion of the work.

Is there a waiting time?
At present, no. We can usually process your application in a short space of time. Claim your grant now whilst these schemes are available.

How much will it cost?
Much less than you think and much less than the true value of the work.

Cavity Wall Insulation
How long does the job take?
The job is normally completed in under half a day.

Will I be able to see where the holes were drilled?
We make good and tidy up. The holes are only an inch in diameter and are drilled into the junction of horizontal and vertical mortar joints. After filling the holes are made good with matching mortar and blend into the wall making them difficult to spot. Rendered properties are colour matched. Painted finishes will be touched up with the same paint wherever possible.

Shouldn't my cavity be kept clear?
That used to be considered important. However, fifty years evaluation of cavity wall systems and their constant development has shown that they can be insulated with confidence. If your property is not suitable for treatment we tell you before work begins.

What if something goes wrong?
In the unlikely event that there is a problem with the work we will fix it free of charge. Should we fail in our duty to you the customer you can call on your independent 25 year guarantee, which is backed with a multi-million pound fund to insure against the risks of any possible claims.

Loft Insulation
How long does the job take?
We can normally complete the work in a matter of two hours. This includes the insulation of all pipework and water storage tanks in the loft to up-to-date standards to avoid the risk of freezing.

I already have loft insulation. Why should I have more?
It used to be considered enough to have one inch of insulation in your loft! Nowadays, the standard calls for almost a foot (270mm)!! You should top up to the correct level if you have 100mm or less installed at present. Using modern methods, insulation is applied between and over the top of joists to give a complete seal which all but eliminates heat loss.

Heating
Why do I need to replace my boiler?
Unfortunately, boilers do not last for ever. The useful working life is reckoned to be 15 years and older ones lose efficiency and become prone to breakdown, usually during those cold spells when you depend on your system to keep the house comfortable. That's the bad news: the good news is that modern boilers are so much more efficient, quicker to warm up, quieter in operation and cheaper to run. Your investment will quickly pay for itself.

What is a combi boiler?
A combi system does not have a hot water tank. Mains pressure water is heated on demand and directed to your hot taps.

What is a condensing boiler?
A condensing boiler pre-warms up the new combustion air which is drawn through the balanced flue, using the waste heat in the flue gases. This heat recovery makes them more efficient and cheaper to run. Cooling the waste gases causes the water they contain to condense out, hence the name.